Ages five and up
Including the children who pass a hearing test and still cannot follow the classroom.
Candid Hearing tests children from five years old, and also assesses auditory processing: the pattern where a child's hearing is normal but their brain struggles to make sense of speech when there is background noise. Both come with a written report you can give the school.
Age 5+
The age from which we can test properly
1 hour
A standard children’s hearing assessment
2 hours
An auditory processing assessment
For school
A written report you can hand to the teacher
Children rarely report hearing difficulty, because they have nothing to compare it against. What you see instead is behaviour.
That last one deserves weight. Teachers see thirty children of the same age every day and have an unusually good sense of what is outside the normal range.
From five, children are tested much the same way as adults, with the presentation changed. Headphones go on and the task becomes a game: drop a block in the bucket, or press the button, every time you hear the beep, even a very quiet one.
Alongside that:
Nothing hurts and nothing goes deep into the ear. You stay in the room throughout.
Bring anything the school has written down. A note from a teacher about what they are seeing in class is genuinely useful clinical information.
Otitis media with effusion, usually called glue ear, is fluid sitting behind the eardrum after a cold or an ear infection. It is very common in young children and often painless, which is precisely the problem: it can persist for months without anyone noticing.
While it is there, hearing is muffled, roughly as though the child has their fingers partly in their ears. If that happens repeatedly through the years when a child is learning the sound structure of language, it can set back speech and early literacy even after the ears clear.
Tympanometry picks it up in seconds, which is one of the better reasons to have a proper assessment rather than a school screening.
Some children pass every hearing test and still cannot function in a classroom. Their ears work. The difficulty is in what the brain does with the signal afterwards.
The pattern usually looks like this:
This is very commonly read as inattention, daydreaming or a behaviour problem, and children carry that label for years. An auditory processing assessment uses a battery of listening tasks, such as understanding degraded speech, separating competing messages in each ear, and detecting small timing differences, to work out whether the difficulty is real and where it sits.
Where it is confirmed, a lot can be done, and most of it is practical rather than medical: seating position, a remote microphone system so the teacher's voice goes straight to the child, explicit instruction strategies, and targeted listening training. The report is written so the school can act on it.
If your child is younger than five, or has complex needs, testing requires paediatric equipment and techniques that Candid Hearing is not the right setting for. Ring anyway. Pooja will tell you honestly that this is not the place and point you to who can help, which is a faster answer than a wasted appointment.
Common questions
From five years old. Below that, testing needs specialised paediatric equipment and behavioural techniques that are better served by the dedicated children’s services, and Pooja will point you to the right place rather than take a booking she cannot do properly.
Almost never. From five, the test is set up as a game: put a block in the bucket every time you hear the beep. There are no needles, nothing uncomfortable, and nothing goes deep into the ear. Most children enjoy it once the first minute is out of the way.
That pattern, normal hearing on the audiogram but real difficulty understanding speech in a noisy classroom, is what auditory processing assessment looks at. The ears are collecting the sound; the difficulty is in how the brain handles it. It is commonly mistaken for inattention or behaviour.
A standard children’s hearing assessment is about an hour. An auditory processing assessment is longer, usually around two hours, because it involves a battery of listening tasks and needs breaks.
Yes, please. You will be seated where your child can see you but slightly out of their line of sight to the test signals, so you are not accidentally cueing them. Your account of what you have noticed at home is part of the assessment.
You will be told on the day, in plain language, with the audiogram on screen. A written report goes to your GP and, if you would like, to the school. Where a referral to an ENT specialist or a speech pathologist is the right next step, you will be told exactly that.
It can. Repeated middle ear infections and glue ear cause a fluctuating conductive hearing loss during exactly the years a child is learning to listen and speak. Even after the infections stop, some children need help catching up on listening skills. Tympanometry, which is part of the assessment, shows how the middle ear is behaving.
An hour now is a great deal cheaper than a year of a child being thought inattentive when they simply cannot hear what is being asked.